About ✦ Our team

The team who'll
find your next hire

Recruitment, HR and account management — all in-house in Manila. These are the people who write your role brief, source and reference-check the shortlist, and stay on the account long after the placement.

Book my 30-minute call →or run the numbers for your role →
Looking for VA work? Apply at staffingsolutions.ph
Manila ✦ Client team

Who you'll work with

Not a call centre. You'll deal with the same people from the first call through to your second and third hire.

Laarni
HR Manager
Laarni Tumbokon

Six years running HR for virtual staffing teams across real estate, digital marketing and e-commerce. Laarni owns our recruitment standards, onboarding and the people side of every placement — so your VA is supported long after week one.

Book a meeting with Laarni →
Leah
Talent Acquisition
Leah Verzosa

Leah sources, interviews and reference-checks every candidate on your shortlist. She matches on working style and tools, not just a CV — which is why most clients hire from the first three profiles they see.

Interviews candidates — not client-facing
Alfie
Account Manager
Alfie Quiming

Your first call is usually with Alfie. He maps the role, writes the brief the recruiters work from, and stays on the account afterwards. Genuinely likes people, which turns out to be the whole job.

Book a meeting with Alfie →
Seth
Account Manager
Seth Saavedra

Seth looks after growing accounts — clients who start with one hire and end up with a small team. He plans the sequence so quality holds as the headcount goes up.

Book a meeting with Seth →
The handover

How the team works together

One brief, four hands. Nothing gets re-explained between steps.

Step 1

Take the brief

Your account manager maps the role on the discovery call — tasks, tools, hours and the kind of person who'd fit — and writes the brief the recruiters work from.

Account manager
Step 2

Source & interview

Leah sources against that brief, interviews every shortlisted candidate, then reference-checks and English-assesses them before anyone reaches you.

Talent acquisition
Step 3

Send three profiles

You get three matched profiles, typically within a week. Meet any of them free — no charge until someone starts.

Account manager
Step 4

Onboard & support

Contracts, equipment checks, onboarding, performance check-ins and cover when someone's unwell. You direct the work; we carry the employer load.

HR team
Australian business hoursWorked from Manila, with US time-zone cover for American clients.
The same people throughoutFirst call to second and third hire — no ticket queue, no handoff to a call centre.
Recruiters, IT and payroll behind themA support team whose entire job is making sure your VA turns up ready.
Questions

Frequently asked

Who is my main contact?
Your account manager — Alfie or Seth — from the discovery call onward. Same person for the whole engagement, not a ticket queue.
Who manages my VA day to day?
You direct the work. Laarni's HR team in Manila handles employment, performance check-ins and cover if someone's unwell.
Where is the team based?
Manila, Philippines. The team works Australian business hours (AEST/AEDT), and covers US time zones for our American clients.
Can I meet the team before I commit?
Yes. The discovery call is with your account manager, and you interview every shortlisted candidate yourself before deciding — at no cost.
Is there a minimum term?
Three months, then month to month. It's the same runway you'd give a new local hire to learn your systems, your clients and your standards — and the team members who get a fair run are the ones who stay for years. There are no exit penalties at any point, and if the issue is the person rather than the role, the first-week refund and free replacement cover that separately.
How do you handle confidentiality?
The same way you'd treat any remote team member. Every placement signs an NDA and a confidentiality clause before day one, and they work inside your systems — your email, your CRM, your file storage — so you control what they can see and can revoke access instantly. No client data is stored on our side.