Virtual assistants
for US business
Dedicated professionals for US businesses — skilled, English-fluent and matched to your software — covering your hours across every US time zone, from US$9/hour.
World-class talent, US hours, a fraction of the cost
US wages make in-house admin, support and operations expensive. A dedicated Filipino VA delivers the same core skills — often with US-sector experience — for up to 80% less, working your time zone including full night-shift coverage.
We recruit, employ and manage every team member and back the placement with our zero-risk promise: no placement fee, money-back first week, free replacement.
Where US businesses start
How Manila covers American business hours
Manila is UTC+8, which sits roughly half a day from the continental United States. That sounds like a problem and is actually the mechanism: our team members working for US clients are rostered onto a night shift in Manila that lands squarely on your business day.
Eastern time is the most common arrangement, with Central, Mountain and Pacific all covered. The shift is agreed with the team member before they start and paid at the appropriate loading — it is not a surprise sprung on someone after hiring, which is the main reason night-shift offshore arrangements fall apart elsewhere.
No W-2, no 1099, no state payroll registration
This is usually the first question from a US finance team, so here it is plainly. Your team member is employed by us in the Philippines. They are not your employee and not your contractor, which means the compliance machinery you'd normally trigger simply doesn't apply.
- No W-2 and no I-9. There is no US employment relationship to document.
- No 1099-NEC filing. You are paying a company for a service, not an individual for contract work.
- No FICA, FUTA or SUTA. Payroll taxes on the US side don't arise.
- No benefits, workers comp or unemployment insurance attaching to the role.
- No new state registration because you've hired into a state you don't operate in.
You receive one invoice for a service, which most US clients treat as a straightforward operating expense. We'd still suggest running the arrangement past your own accountant — every business's tax position is its own.
What American clients hire first
The pattern differs a little from Australia. US clients most often start with customer support and inbox coverage — because the time-zone arrangement means someone is answering while the office sleeps and again while it works — then move into bookkeeping, CRM administration and marketing execution once they trust the model.
Healthcare and insurance back-office work is the other big one: prior authorisation follow-ups, claims chasing, eligibility checks and records administration. It is high-volume, rules-based work where a dedicated person who knows your systems beats a rotating pool every time.