NDIS ✦ Coordination ✦ Dedicated
Support coordinator
assistant
A dedicated assistant for your caseload — referrals, provider comms, report formatting, case notes and scheduling, on your systems, from $14/hr + GST.
LOOKING FOR NDIS COORDINATION WORK? APPLY AT staffingsolutions.ph
$14/hrFrom, + GST · full-time
Up to 70%Vs. a local admin hire
PRODA + PACETrained on both
14 daysBrief → first day
Give the admin back to a specialist
Support coordination is relationship work buried under paperwork: sourcing and referring providers, chasing service agreements, formatting reports to the funding body's expectations, keeping case notes current and scheduling everyone. Every hour on the admin is an hour not spent moving a participant toward their goals.
A support-coordination assistant takes the back office. They send referrals, follow up providers, format your reports, keep notes audit-ready and manage the diary — so you stay on the coordination that only you can do.
The caseload, supported
- Provider sourcing & referrals — shortlists, referrals and follow-ups.
- Service agreements — issuing, tracking and chasing signatures.
- Report formatting — coordination reports to the funder's standard.
- Case notes — kept current, consistent and audit-ready.
- Scheduling — participant, provider and review-meeting diaries.
- Document control — consents, plans and evidence organised.
More NDIS roles
Related NDIS roles
Questions
Frequently asked
Can they format coordination reports?
Yes — formatting reports to the funder's expectations and keeping case notes audit-ready is core to the role.
Will they contact providers directly?
They handle referrals, follow-ups and scheduling; coordination judgement calls stay with you.
Do they understand support categories?
Yes — they're trained in Core, Capital and Capacity Building supports and NDIS terminology.
How much does it cost?
From $14/hr + GST full-time. Run your numbers →
Is there a minimum term?
Three months, then month to month. It's the same runway you'd give a new local hire to learn your systems, your clients and your standards — and the team members who get a fair run are the ones who stay for years. There are no exit penalties at any point, and if the issue is the person rather than the role, the first-week refund and free replacement cover that separately.
How do you handle confidentiality?
The same way you'd treat any remote team member. Every placement signs an NDA and a confidentiality clause before day one, and they work inside your systems — your email, your CRM, your file storage — so you control what they can see and can revoke access instantly. No client data is stored on our side.