NDIS virtual
assistant
One dedicated, NDIS-literate assistant for the admin behind every support — service agreements, PRODA and PACE claims, participant notes, rostering and audit evidence. On your systems, your hours, from $14/hr + GST.
What is an NDIS virtual assistant?
An NDIS virtual assistant is a remote professional, trained in the National Disability Insurance Scheme, who takes the non-billable admin off a provider's plate. Unlike a generic VA, an NDIS assistant understands support-plan terminology, service bookings, claiming workflows and evidence requirements — so the work gets done correctly the first time.
Every hour on admin is an hour you can't bill. Service agreements, claiming, case notes, rostering and audit prep don't draw down a plan, but they still take your whole evening. A dedicated NDIS virtual assistant on your Australian business hours typically frees a sole provider 10–15 hours a week to spend back on billable, participant-facing supports.
What your NDIS assistant handles
- Service agreements — drafting, sending, and chasing unsigned agreements to completion.
- Claiming & payments — bulk claims through PRODA and the PACE system, reconciling invoices and re-submitting bounced line items.
- Participant records — intake, consent, plan details and progress-note formatting kept current and audit-ready.
- Service bookings — creating and maintaining bookings so claims don't fail on a missing booking.
- Rostering — support-worker rosters, appointment confirmations and cancellation follow-ups.
- Budget tracking — monitoring plan utilisation and review dates so nothing lapses.
- Audit prep — pulling evidence folders, updating incident logs and checking staff qualifications against renewal dates.
Skilled NDIS admin, at a fraction of a local hire
A dedicated NDIS virtual assistant starts from $14 per hour plus GST, full-time — up to 70% less than an equivalent local admin salary once you count superannuation, leave loading, equipment and office overhead. There's no placement fee: we recruit, employ, payroll and manage your assistant, and you pay their hourly rate once they start.
All of our team are remote and provide their own equipment; we handle recruitment, contracts, HR, benefits and time tracking through Hubstaff. You get the work and the transparency — not the admin of an offshore hire. Open the savings calculator →
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