Compare ✦ the Philippines advantage
Outsourcing to the Philippines
Why Australian and US businesses outsource to the Philippines — and how to do it right with a managed partner.
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Outsourcing to the Philippines
The Philippines is the world's leading destination for offshore staff: a large, educated, English-fluent workforce, cultural alignment with the West, and labour costs that yield 70–90% savings. The catch is management — which is exactly what a managed partner handles.
Where SSIO wins
- Talent — degree-educated professionals with strong, neutral English.
- Savings — typically 70–90% versus a local salary.
- Alignment — Western business culture and work ethic.
- Time zones — Manila works your hours, AU or US.
- Done right — we recruit, employ and manage, so you get output, not admin.
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hiring locally
A dedicated SSIO team member versus a local employee — the honest comparison on cost, speed and overhead.
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traditional BPO
A dedicated team member you direct versus a shared seat in a big BPO — control, flexibility and no lock-in.
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Virtual assistant cost guide (2026)
What virtual assistants cost in Australia and the US in 2026 — hourly rates, models and where a dedicated managed VA fits.
Explore →Questions
Frequently asked
How much does a dedicated VA cost?
From $14/hr + GST for a full-time, dedicated team member — roughly $29K a year against $95K–$115K all-in for the local equivalent once you add super, leave, payroll tax, software and a desk. No placement fee, no setup fee, no recruitment retainer: you pay from the day they start, for hours worked. Interviewing candidates costs nothing. Run the calculator →
How fast can we start?
Typically 14 days from your discovery call to day one. In the first week we source and screen against your brief; you get three matched profiles and interview whoever you like. Once you choose, we handle the offer, the contract, equipment and connectivity checks, and induct them on our side before they reach you. Specialist roles — developers, NDIS claims, anything needing niche software — can take a week longer, because we won't pad a shortlist just to hit a date.
What if it's not the right fit?
You're covered twice over. If it's clearly wrong by day five, your first week is refunded in full. After that, a free replacement any time — new shortlist, new interviews, no second fee, because there was never a first one. Before it gets that far, talk to us: our HR manager will work through it with you and the team member, since most problems turn out to be an unclear process rather than the wrong person, and a fortnight of coaching usually fixes it. Replacing someone is the last resort, not the first move.
Is there a minimum term?
Three months, then month to month. It's the same runway you'd give a new local hire to learn your systems, your clients and your standards — and the team members who get a fair run are the ones who stay for years. There are no exit penalties at any point, and if the issue is the person rather than the role, the first-week refund and free replacement cover that separately.
How do you handle confidentiality?
The same way you'd treat any remote team member. Every placement signs an NDA and a confidentiality clause before day one, and they work inside your systems — your email, your CRM, your file storage — so you control what they can see and can revoke access instantly. No client data is stored on our side.