Customer Service & Sales ✦ 5 roles

Customer service
& sales VAs

Reliable front-line support and sales-support professionals who keep customers happy and your pipeline moving — working your hours, from $14/hr + GST.

Book my 30-minute call →or run the numbers for your role →
Looking for VA work? Apply at staffingsolutions.ph
$14/hrFrom, + GST · full-time
Up to 70%Vs. a local hire
14 daysBrief → first day
Fully managedWe employ, you lead

Why hire a customer service VA

Response time wins customers and deals. A dedicated CS or sales-support VA covers your channels — email, chat, phone and CRM — so nothing sits unanswered and no lead goes cold.

Every team member is reference-checked for communication and your tools, employed and managed by us, and working your business hours with the coverage you need.

By role

Roles in this practice area

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01

Customer Service Representative

Email, chat and phone support that keeps customers happy.

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02

Chat Manager

Live-chat coverage and inbox response across your channels.

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03

Inbound Sales Support

Qualifying inbound leads and booking your closers.

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04

Outbound Sales Support

Prospecting, follow-up and pipeline hygiene.

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05

Lead Generation Specialist

Research, list-building and outreach that fills the pipeline.

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Questions

Frequently asked

Is their English strong enough for phone and chat?
Yes — communication is a core screen. Filipino professionals are known for excellent, neutral-accent English across voice and text.
Can they work in our CRM and helpdesk?
Yes — HubSpot, Zendesk, Gorgias, RingCentral and the rest. See our software guides.
Can they cover US time zones?
Yes — including night-shift coverage for Australian businesses serving US customers.
Is there a minimum term?
Three months, then month to month. It's the same runway you'd give a new local hire to learn your systems, your clients and your standards — and the team members who get a fair run are the ones who stay for years. There are no exit penalties at any point, and if the issue is the person rather than the role, the first-week refund and free replacement cover that separately.
How do you handle confidentiality?
The same way you'd treat any remote team member. Every placement signs an NDA and a confidentiality clause before day one, and they work inside your systems — your email, your CRM, your file storage — so you control what they can see and can revoke access instantly. No client data is stored on our side.