Construction ✦ Claims & invoicing ✦ Dedicated
Progress claims &
invoicing
Claims prepared on time with the backup attached, retentions tracked, subcontractor payment schedules issued within the statutory window and variations invoiced instead of forgotten — the cash-flow half of a construction business.
Looking for this kind of work yourself? Apply at staffingsolutions.ph — this page is written for businesses hiring.
$14/hrFrom, + GST · full-time
Up to 70%Vs. a local hire
Claims on timeWith backup attached
~2 wksBrief → first day
Construction cash flow is lost to late paperwork, not bad jobs
Builders rarely go under because they priced a job badly. They go under because claims went in late, variations were never invoiced, retentions were never chased and payment schedules were never issued — so money that was earned six months ago is still not in the bank.
All of that is administrative discipline against a calendar. The claim goes in on the day the contract says, with the documentation the contract requires, or it is contested and delayed.
A dedicated claims administrator owns that calendar. It is the single most direct cash-flow intervention available to a small builder.
What they prepare and chase
- Progress claims — Prepared against the schedule of works to the contract's timing and format, with photos, dockets and variation approvals attached.
- Variation invoicing — Every approved variation invoiced — the most commonly forgotten money in construction.
- Retention tracking — What is held, on which job, when it is due for release, and chased when it is.
- Subcontractor payment schedules — Issued within the statutory window under your state's security of payment legislation, with your assessment applied.
- Supplier invoice processing — Invoices matched to purchase orders and delivery dockets, coded to job, discrepancies queried before payment.
- Job cost tracking — Committed versus actual per job, so overruns surface during the job instead of at the end.
- Debtor follow-up — Claims chased on a fixed cadence, with the paperwork trail ready if a dispute starts.
What stays with you
Preparation and chasing travel. Assessment, authorisation and anything with a statutory consequence stay with you.
- Payment authorisationNo offshore team member holds bank authority. They prepare the payment run; you release it.
- Claim assessmentWhat a subcontractor is actually entitled to is your commercial and contractual assessment. They apply and issue it.
- Security of payment responsesTiming and content of statutory responses carry legal consequence — prepared for you, decided by you.
- Contract interpretationAny question about what the contract entitles you to goes to you or your advisor.
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Questions
Frequently asked
Do they understand security of payment timeframes?
We match people with Australian construction admin experience where possible, and the timeframes are learnable and rule-bound. But treat the schedule as yours: set the days in writing, have them diarised, and review the first few before they go out. The consequence of getting it wrong is legal, not administrative.
Can they chase our clients for payment?
Yes, and it is often more effective than a builder doing it, because it is consistent and unemotional. Escalation to a difficult conversation comes back to you.
How do they get site documentation for claims?
Agree a channel in week one — photos into a dated folder, dockets scanned, variations confirmed by your supervisor. The administration works; the input from site is what needs a habit.
How much does it cost?
From $14/hr + GST full-time — up to 70% less than a local hire, with no placement fee. Run your numbers →
Full-time, part-time or fewer hours?
Forty hours a week is our standard engagement and twenty is common. Below that we look at fifteen, ten or even five hours to get a role started, priced accordingly — a smaller engagement costs a little more per hour because the recruiting and management effort is the same. Plenty of clients begin at ten hours and grow the role once they see what comes off their desk.
Is there a minimum term?
Three months, then month to month. It's the same runway you'd give a new local hire to learn your systems, your clients and your standards — and the team members who get a fair run are the ones who stay for years. There are no exit penalties at any point, and if the issue is the person rather than the role, the first-week refund and free replacement cover that separately.
How do you handle confidentiality?
The same way you'd treat any remote team member. Every placement signs an NDA and a confidentiality clause before day one, and they work inside your systems — your email, your CRM, your file storage — so you control what they can see and can revoke access instantly. No client data is stored on our side.