Training ✦ Enrolments ✦ Dedicated
Enrolments
officer
Applications processed the day they arrive, USIs verified, pre-training review and LLN documentation collected, and every student set up correctly the first time — because a file fixed later is a file an auditor finds.
Looking for this kind of work yourself? Apply at staffingsolutions.ph — this page is written for businesses hiring.
$14/hrFrom, + GST · full-time
Up to 70%Vs. a local hire
First timeComplete at enrolment
~2 wksBrief → first day
Incomplete enrolment files are found at audit, not at enrolment
An enrolment is a set of records that must be complete: application, USI verification, pre-training review, LLN evidence, fee information, and the student correctly created in your system.
Under enrolment pressure — and enrolment always comes in waves — the student gets started and the paperwork gets finished later. Later becomes never, and the gap is found by an auditor eighteen months on when nobody remembers the conversation.
A dedicated enrolments officer makes completeness the default rather than the intention. Nothing proceeds without the file being right, because that is the one job.
What they process
- Application processing — Applications reviewed for completeness, missing information chased, and eligibility checked against your documented criteria.
- USI verification — Unique Student Identifiers verified or the student assisted to create one, with the result recorded.
- Pre-training review documentation — Your pre-training review completed and evidenced against each student's file.
- LLN administration — LLN assessments issued, results recorded and support needs flagged to your trainers.
- Student creation — Students correctly created in your student management system with the right course, cohort, funding type and start date.
- Fee and funding documentation — Fee information issued, payment arrangements recorded and funding eligibility evidence collected.
- LMS enrolment — Students enrolled into the right courses and cohorts with access confirmed working before day one.
- File completeness checks — Every file checked against your enrolment checklist before the student starts, with gaps closed while the detail is fresh.
What stays with your qualified staff
Administration and evidence collection travel. Judgements about competence, suitability and delivery do not.
- Assessment decisionsJudging competence requires a qualified assessor. They process and record outcomes.
- LLN judgementsAdministering an LLN assessment is administration. Interpreting the result and deciding on support is your qualified staff's.
- Credit transfer and RPL decisionsEvidence is gathered; the determination is made by qualified staff.
- Enrolment eligibility judgementsThey apply your documented criteria and escalate anything borderline.
More training roles
Related roles
Questions
Frequently asked
Do they understand the VET framework?
We match for Australian education administration experience where it exists, and the framework is rule-bound and learnable. What matters more is your own documentation — a provider with a written enrolment checklist gets value in weeks; one without will find the first month slow regardless of who they hire.
Can they contact students during enrolment?
Yes, for chasing documents, explaining the process and helping with USI creation — and responsiveness at enrolment measurably improves conversion. Anything about assessment, credit or suitability goes to your qualified staff.
Is student data safe offshore?
They work inside your student management system as a named user, so records stay in your system with every action attributed. Your Privacy Act obligations apply regardless of location — and check any funding contract for data-location clauses before you start.
How much does it cost?
From $14/hr + GST full-time — up to 70% less than a local hire, with no placement fee. Run your numbers →
Full-time, part-time or fewer hours?
Forty hours a week is our standard engagement and twenty is common. Below that we look at fifteen, ten or even five hours to get a role started, priced accordingly — a smaller engagement costs a little more per hour because the recruiting and management effort is the same. Plenty of clients begin at ten hours and grow the role once they see what comes off their desk.
Is there a minimum term?
Three months, then month to month. It's the same runway you'd give a new local hire to learn your systems, your clients and your standards — and the team members who get a fair run are the ones who stay for years. There are no exit penalties at any point, and if the issue is the person rather than the role, the first-week refund and free replacement cover that separately.
How do you handle confidentiality?
The same way you'd treat any remote team member. Every placement signs an NDA and a confidentiality clause before day one, and they work inside your systems — your email, your CRM, your file storage — so you control what they can see and can revoke access instantly. No client data is stored on our side.