Mortgage broking ✦ Processing ✦ Dedicated
Loan
processor
Applications assembled properly, documents collected and checked, files submitted clean and lenders chased daily to approval — so the broker spends their day with clients instead of on hold.
Looking for this kind of work yourself? Apply at staffingsolutions.ph — this page is written for businesses hiring.
$14/hrFrom, + GST · full-time
Up to 70%Vs. a local hire
Clean submissionFewer lender queries
~2 wksBrief → first day
Brokers write loans; processing writes the delays
A broker's value is the conversation, the strategy and the relationship. What consumes their week is document collection, application assembly, lender portals and being on hold to a credit assessor.
Every incomplete submission generates lender queries, and every query adds days. The difference between a clean file and a messy one is often two weeks of settlement time.
A dedicated processor makes files clean and chases them daily. Brokers who add processing capacity almost always write more volume, because the constraint was never lead generation.
What they process
- Application assembly — Applications built in your aggregator software from the fact find, complete and consistent before submission.
- Document collection — Payslips, statements, IDs and everything else chased from clients persistently and checked for currency and completeness.
- Serviceability preparation — Income and commitments entered accurately and calculators populated, ready for the broker's assessment.
- Lender submission — Files submitted to the lender's requirements, with the supporting bundle indexed the way that lender wants it.
- Lender follow-up — Daily chasing through to conditional and unconditional approval, with every query answered or routed same-day.
- Condition management — Approval conditions tracked and cleared, valuations ordered and followed up.
- Settlement coordination — Documents chased, dates confirmed with all parties, and post-settlement admin completed.
The credit advice line
Processing travels. Credit advice is regulated and stays with the licensed broker — this is a hard line under the NCCP Act.
- Credit advice and recommendationsWhich product suits a client, and whether a loan is not unsuitable, is the broker's regulated assessment. Never delegated.
- Preliminary assessmentThe responsible lending assessment and its documentation are the broker's.
- Client strategy conversationsChasing documents is fine. Discussing structure, rates or suitability is not.
- Credential sharingAccess to aggregator and lender systems follows your aggregator's rules; no shared logins.
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Questions
Frequently asked
Do they know Australian lenders and aggregator software?
It is what we screen for, and there is a real pool of people who have processed Australian loans offshore for years. Lender policy detail is learnable but deep — expect a month before they are genuinely quick across your panel.
Is offshore processing allowed under our aggregator agreement?
Aggregator and licensee rules vary on outsourcing, system access and data handling, so check your agreement and your licensee's policy first — we will work within whatever it requires. Most brokers we support have this arrangement approved without difficulty.
Can they talk to clients?
For document collection and status updates, yes, and clients generally appreciate the responsiveness. Anything touching product, structure or suitability goes to you — not as a courtesy, but because it is regulated advice.
How much does it cost?
From $14/hr + GST full-time — up to 70% less than a local hire, with no placement fee. Run your numbers →
Full-time, part-time or fewer hours?
Forty hours a week is our standard engagement and twenty is common. Below that we look at fifteen, ten or even five hours to get a role started, priced accordingly — a smaller engagement costs a little more per hour because the recruiting and management effort is the same. Plenty of clients begin at ten hours and grow the role once they see what comes off their desk.
Is there a minimum term?
Three months, then month to month. It's the same runway you'd give a new local hire to learn your systems, your clients and your standards — and the team members who get a fair run are the ones who stay for years. There are no exit penalties at any point, and if the issue is the person rather than the role, the first-week refund and free replacement cover that separately.
How do you handle confidentiality?
The same way you'd treat any remote team member. Every placement signs an NDA and a confidentiality clause before day one, and they work inside your systems — your email, your CRM, your file storage — so you control what they can see and can revoke access instantly. No client data is stored on our side.