Interview
coordinator
Interviews scheduled and confirmed, reschedules absorbed, candidates prepared and kept informed, and feedback chased from clients — the coordination that decides whether a candidate stays engaged.
Candidates disengage in the silence between stages
A good candidate is in three processes. What decides which one they stay engaged with is rarely the role — it is which agency keeps them informed.
Yet the gaps in a recruitment process are almost always administrative: waiting for a client to confirm a time, waiting for feedback nobody chased, a reschedule that took two days to sort out. Meanwhile the candidate hears nothing and assumes the worst.
A dedicated coordinator closes those gaps. Times confirmed same day, feedback chased on a schedule, candidates updated whether or not there is news.
What they coordinate
- Interview scheduling — Times arranged between candidate and client, confirmed in writing to both, with calendar invitations and joining details issued.
- Confirmation and reminders — Every interview confirmed the day before with both parties — the cheapest way to cut no-shows on either side.
- Rescheduling — Changes absorbed and re-coordinated quickly rather than becoming a two-day email chain.
- Candidate preparation — Your preparation pack issued — role detail, format, who they are meeting, what to expect.
- Client feedback chasing — Feedback chased on a set cadence so candidates hear something within days, not weeks.
- Candidate updates — Scheduled updates whether or not there is news, which is what keeps a good candidate in your process.
- Outcome communication — Outcomes communicated to your script, with unsuccessful candidates handled properly and kept in the pool.
- Process reporting — Time between stages, no-show rates and where candidates drop out — the numbers that show where your process leaks.
What stays with your consultants
Coordination and communication travel. The relationship conversations do not.
- Feedback substanceDelivering detailed interview feedback is a consultant conversation, not a scripted message.
- Offer discussionsOffers, salary and counter-offers are the consultant's, always.
- Client brief changesA shifting brief is a consultant conversation.
- Candidate advicePreparation logistics are fine; coaching or advising on prospects is the consultant's.