Transport ✦ POD & invoicing ✦ Dedicated

POD & invoicing
officer

Proofs of delivery chased daily, matched to jobs, accessorials captured and invoices out the same week — because a delivered load that is not invoiced is just working capital sitting in someone's cab.

Looking for this kind of work yourself? Apply at staffingsolutions.ph — this page is written for businesses hiring.
$14/hrFrom, + GST · full-time
Up to 70%Vs. a local hire
PODsChased daily
~2 wksBrief → first day

Transport cash flow waits on a signed docket

A load delivers on Tuesday. The POD is in a cab, a subcontractor's glovebox or an unread email, so the invoice goes out the following Friday — or the one after. Multiply that across a fleet and the money sitting in unchased paperwork is substantial.

Nobody decided this. It happens because the person who could chase PODs is answering the phone about tomorrow's freight.

A dedicated officer chases every outstanding POD daily and invoices as soon as it lands. It is the most direct cash-flow intervention available to a transport operator, and it is pure administration.

What they run

  • POD chasing — Every outstanding proof chased daily — drivers, subcontractors and receivers — until it is in the system.
  • Job matching — PODs matched to the job and attached, so an invoice can be raised and defended.
  • Invoicing — Jobs invoiced promptly against your rates, with accessorials, waiting time and fuel captured rather than forgotten.
  • Rate checking — Invoices checked against the rate schedule so under-billing is caught before it becomes habit.
  • Subcontractor invoice reconciliation — Subbie invoices matched to jobs and rates, with discrepancies queried before payment.
  • Customer query resolution — Invoice queries answered with the POD and the job detail attached, which is what stops a dispute becoming a deduction.
  • Debtor follow-up — Invoices chased on a fixed cadence with the documentation trail ready.
  • Unbilled reporting — What has been delivered and not invoiced, by age, weekly — the number most operators have never seen.

What stays with you

Chasing and invoicing travel. Rates, credits and anything commercial do not.

  • Rate negotiationWhat you charge a customer is commercial and stays with you.
  • Credits and write-offsIssuing a credit or accepting a deduction is your decision.
  • Payment authorisationNo bank access. Subcontractor payment runs are prepared and released by your authorised person.
  • Claim liabilityWhether you accept liability for damage or shortage is yours.
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Questions

Frequently asked

How much cash does POD chasing free up?
It depends on volume and how long PODs currently sit, but almost every operator we speak to has proofs older than thirty days and unbilled jobs they had forgotten. Ask us to look at your ageing on the call — it is usually the fastest payback in the role.
Will drivers actually respond to them?
With a set channel, yes. Agree it in week one — photos of dockets into a dated folder, or a scan at end of shift — and make it almost effortless. Chasing drivers with no channel is the one thing that makes this role frustrating.
Can they handle customer invoice queries?
Yes, and with the POD attached most queries end there. Anything about rates, credits or liability comes back to you.
How much does it cost?
From $14/hr + GST full-time — up to 70% less than a local hire, with no placement fee. Run your numbers →
Full-time, part-time or fewer hours?
Forty hours a week is our standard engagement and twenty is common. Below that we look at fifteen, ten or even five hours to get a role started, priced accordingly — a smaller engagement costs a little more per hour because the recruiting and management effort is the same. Plenty of clients begin at ten hours and grow the role once they see what comes off their desk.
Is there a minimum term?
Three months, then month to month. It's the same runway you'd give a new local hire to learn your systems, your clients and your standards — and the team members who get a fair run are the ones who stay for years. There are no exit penalties at any point, and if the issue is the person rather than the role, the first-week refund and free replacement cover that separately.
How do you handle confidentiality?
The same way you'd treat any remote team member. Every placement signs an NDA and a confidentiality clause before day one, and they work inside your systems — your email, your CRM, your file storage — so you control what they can see and can revoke access instantly. No client data is stored on our side.