POD & invoicing
officer
Proofs of delivery chased daily, matched to jobs, accessorials captured and invoices out the same week — because a delivered load that is not invoiced is just working capital sitting in someone's cab.
Transport cash flow waits on a signed docket
A load delivers on Tuesday. The POD is in a cab, a subcontractor's glovebox or an unread email, so the invoice goes out the following Friday — or the one after. Multiply that across a fleet and the money sitting in unchased paperwork is substantial.
Nobody decided this. It happens because the person who could chase PODs is answering the phone about tomorrow's freight.
A dedicated officer chases every outstanding POD daily and invoices as soon as it lands. It is the most direct cash-flow intervention available to a transport operator, and it is pure administration.
What they run
- POD chasing — Every outstanding proof chased daily — drivers, subcontractors and receivers — until it is in the system.
- Job matching — PODs matched to the job and attached, so an invoice can be raised and defended.
- Invoicing — Jobs invoiced promptly against your rates, with accessorials, waiting time and fuel captured rather than forgotten.
- Rate checking — Invoices checked against the rate schedule so under-billing is caught before it becomes habit.
- Subcontractor invoice reconciliation — Subbie invoices matched to jobs and rates, with discrepancies queried before payment.
- Customer query resolution — Invoice queries answered with the POD and the job detail attached, which is what stops a dispute becoming a deduction.
- Debtor follow-up — Invoices chased on a fixed cadence with the documentation trail ready.
- Unbilled reporting — What has been delivered and not invoiced, by age, weekly — the number most operators have never seen.
What stays with you
Chasing and invoicing travel. Rates, credits and anything commercial do not.
- Rate negotiationWhat you charge a customer is commercial and stays with you.
- Credits and write-offsIssuing a credit or accepting a deduction is your decision.
- Payment authorisationNo bank access. Subcontractor payment runs are prepared and released by your authorised person.
- Claim liabilityWhether you accept liability for damage or shortage is yours.