NDIS ✦ Allied Health ✦ Dedicated

NDIS medical
virtual assistant

An NDIS-literate medical assistant for allied health practices — patient scheduling, NDIS claiming, report formatting and clinical inbox support, on your systems, from $14/hr + GST.

LOOKING FOR NDIS HEALTHCARE ADMIN WORK? APPLY AT staffingsolutions.ph
$14/hrFrom, + GST · full-time
Up to 70%Vs. a local admin hire
PRODA + PACETrained on both
14 daysBrief → first day

Admin for NDIS allied health, done right

Allied health practices delivering NDIS supports carry two admin loads at once: the clinical practice — scheduling, records, report writing — and the scheme — service agreements, claiming and audit evidence. Either one can swallow a clinician's week.

An NDIS medical virtual assistant carries both. They run the diary in your practice-management system, format clinical reports, claim through PRODA and PACE, and keep records audit-ready — so your clinicians stay billable and in front of clients.

Clinic and scheme, covered

  • Patient scheduling — bookings, confirmations and cancellation follow-ups.
  • NDIS claiming — PRODA/PACE submissions against service bookings.
  • Report formatting — clinical and progress reports to standard.
  • Records — clinical notes and participant files kept current.
  • Inbox & intake — referrals, triage and first-line comms.
  • Medicare/CDM prep — supporting mixed-funding billing.
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Questions

Frequently asked

Do they work in our practice-management system?
Yes — most commonly Cliniko or Splose, on your access controls.
Can they handle both clinical admin and NDIS claiming?
Yes — scheduling and report formatting on the clinical side, PRODA/PACE claiming on the scheme side.
Is patient data safe?
They work only in the systems you grant, with no data on personal devices, bound by confidentiality; you keep your privacy obligations.
How much does it cost?
From $14/hr + GST full-time. Run your numbers →
Is there a minimum term?
Three months, then month to month. It's the same runway you'd give a new local hire to learn your systems, your clients and your standards — and the team members who get a fair run are the ones who stay for years. There are no exit penalties at any point, and if the issue is the person rather than the role, the first-week refund and free replacement cover that separately.
How do you handle confidentiality?
The same way you'd treat any remote team member. Every placement signs an NDA and a confidentiality clause before day one, and they work inside your systems — your email, your CRM, your file storage — so you control what they can see and can revoke access instantly. No client data is stored on our side.