Professional services ✦ CRM ✦ Dedicated
CRM & pipeline
administrator
Every opportunity with a real stage and a real next action, contacts deduplicated and enriched, follow-up actually happening and a pipeline report you can trust — instead of a CRM everybody has quietly stopped believing.
Looking for this kind of work yourself? Apply at staffingsolutions.ph — this page is written for businesses hiring.
$14/hrFrom, + GST · full-time
Up to 70%Vs. a local hire
PipelineAccurate enough to trust
~2 wksBrief → first day
A CRM nobody trusts is worse than a spreadsheet
The failure is universal: the CRM was implemented, everybody used it for a quarter, and now the stages are wrong, half the opportunities have no next action, and leadership makes decisions from a report they know is inaccurate.
It happens because CRM hygiene is nobody's actual job. Fee earners update it when they remember, which is after the deal is won or lost.
A dedicated administrator makes it somebody's job. They chase updates, clean data, enforce the process and produce reporting that reflects reality — which is what makes the whole investment worth anything.
What they administer
- Pipeline hygiene — Every opportunity with an accurate stage, value, close date and next action, chased from the owner weekly.
- Data cleaning — Duplicates merged, contacts enriched, dead records archived, fields standardised so filters and reports work.
- Activity logging — Meetings, calls and emails captured against the record so the history is real rather than anecdotal.
- Follow-up chasing — Opportunities with no activity for a set period surfaced and chased, which is where most pipeline quietly dies.
- Sequences and templates — Outreach and nurture sequences built and maintained, with templates kept current.
- Reporting — Pipeline, conversion by stage, source attribution and forecast — weekly, from data that has been checked.
- Process enforcement — Your sales process actually applied, with exceptions visible rather than absorbed.
What stays with you
Data, chasing and reporting travel. Selling, forecasting judgement and client relationships do not.
- Sales conversationsThey chase updates and can do administrative outreach. Selling is yours.
- Forecast judgementThey report what the data says. Whether to believe it is a leadership call.
- Pricing and termsNever discussed or committed.
- Process designThey enforce your process; changing it is your decision.
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Questions
Frequently asked
Will our fee earners actually respond to them?
Only with visible backing from leadership. The pattern that works is a weekly pipeline review where the report is the agenda — then updating the CRM is how you prepare for a meeting rather than a favour to an administrator.
Where should they start on messy data?
With the pipeline, not the database. Getting open opportunities accurate produces a usable report within a fortnight; starting with a full database clean produces nothing visible for a month and usually stalls.
Can they do outbound prospecting too?
Some can, and many clients combine the roles. But be clear which you are hiring for — hygiene-and-reporting and outbound-prospecting are different skill sets, and hiring for one and expecting the other is the most common disappointment.
How much does it cost?
From $14/hr + GST full-time — up to 70% less than a local hire, with no placement fee. Run your numbers →
Full-time, part-time or fewer hours?
Forty hours a week is our standard engagement and twenty is common. Below that we look at fifteen, ten or even five hours to get a role started, priced accordingly — a smaller engagement costs a little more per hour because the recruiting and management effort is the same. Plenty of clients begin at ten hours and grow the role once they see what comes off their desk.
Is there a minimum term?
Three months, then month to month. It's the same runway you'd give a new local hire to learn your systems, your clients and your standards — and the team members who get a fair run are the ones who stay for years. There are no exit penalties at any point, and if the issue is the person rather than the role, the first-week refund and free replacement cover that separately.
How do you handle confidentiality?
The same way you'd treat any remote team member. Every placement signs an NDA and a confidentiality clause before day one, and they work inside your systems — your email, your CRM, your file storage — so you control what they can see and can revoke access instantly. No client data is stored on our side.