Executive
assistant
Diary defended, inbox triaged to zero, travel booked properly, meetings prepared for and every action followed up — so the highest-value person in the business stops doing the lowest-value work.
Senior people are the worst-utilised resource in professional services
In a firm that sells expertise, the founder or partner is the product. Every hour they spend rescheduling a meeting, booking a flight or writing up notes is an hour not spent on client work or business development.
Most avoid hiring an EA because a good local one is expensive and the work does not feel like a full role. So it stays distributed across their own evenings.
A dedicated offshore EA changes that arithmetic entirely. Twenty hours a week of properly delegated administration typically returns a day and a half of senior capacity.
What they manage
- Diary management — Meetings scheduled, conflicts resolved, travel and buffer time protected, and a diary that reflects priorities rather than whoever asked last.
- Inbox triage — Email processed daily to your rules — actioned, delegated, filed or flagged — with a short list of what genuinely needs you.
- Meeting preparation — Agendas, background, previous notes and the relevant documents assembled before each meeting rather than during it.
- Follow-up and actions — Notes written up, actions distributed and chased to completion so nothing depends on your memory.
- Travel and logistics — Flights, accommodation, transfers and itineraries booked to your preferences, with contingencies.
- Document preparation — Proposals, reports and presentations formatted and assembled from your content.
- Personal and business admin — Expenses, subscriptions, renewals and the small recurring things that accumulate.
What stays with you
Administration and preparation travel. Judgement, relationships and anything that commits the business do not.
- Client relationshipsThey coordinate; you hold the relationship. Substantive client conversations are yours.
- Commitments and pricingNo commitment on scope, fee or timeline without you.
- Signing and approvalsDocuments prepared for signature, never signed for you.
- Confidential judgement callsWhat is escalated versus handled is defined by you in writing, not improvised.